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Frequently Asked Questions
Do you ship internationally?
Yes, we ship worldwide from the UK. Tracked UK delivery is free over £50; European and international rates are calculated at checkout.
Are Japanese boxes authentic?
100%. Every sealed product is sourced directly from Japanese distributors. We never sell re-sealed stock. Boxes ship with their manufacturer tabs.
How are single cards graded?
Each single is inspected and graded Near Mint, Excellent, Good or Played before listing. See our Condition Guide for details.
Do you offer trade / wholesale pricing?
Yes. Registered trade customers see wholesale prices site-wide. Apply for a trade account and approval is usually within one working day.
Can I pre-order upcoming sets?
Absolutely. Pre-order items are clearly labelled and charged at checkout; we dispatch on release day so you get them first.
What is your returns policy?
Sealed product can be returned within 14 days if unopened. Graded and single cards are covered against any grading discrepancy. Just contact us and we’ll make it right.
How do reward points work?
You earn 1 point per £1 spent. 100 points = £1 off a future order. Your balance shows in My Account.
Still have a question?
Our team replies within a few hours during UK business hours.